Steers Elarduspark Awesome service

What started as a bad experience was quickly turned around. I ordered two Steers bacon burger with mayo burgers (please note this was about a month ago). When i got home to eat them they burned the nonsense out of me. I am really sensitive to chilli and dont touch food with chilli in it. I could not eat it and immediately called Steers Elarduspark and chatted to the manager. She was very calm, admitted it does have chilli on and there is no warning on the promo. She then took my name and offered me any meal replacement all i had to do was come in. I thought she would forget. The following day we went in and asked the lady at the counter for the manager and she responded "are you here about the mayo burger replacement"? I was impressed. It meant the manager had told staff to be on the lookout. The manager came, asked what we want and even offered the same burger with out all the chilli relish which we gladly accepted. The food was ready in a flash and hot. And very delicious. Admitting you made and error and sorting it out immediately has won you a Steers customer fo life. Thanks you to the manager at Elarduspark Steers (sorry i cant remember your name) for the excellent service