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jean.bresler jean.bresler
1 reviews | Active since Dec 2016
28 Jan 2019, 07:42
Steers Durbanville - pathetic service
good morning - bought food from steers durbanville on friday night & sunday afternoon - my first order on friday night took 1:15 minutes - sunday took as long - ordered @ 1:08pm & it only arrived 2:30pm - i also phoned @ 2:07 to ask how far my order is - can you tell me what the Hell is going on - your service is absolutely shocking - please contact me urgently on ********** 987 - i want Mesiwe to phone me please - Jean Bresler
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Steers's replyOfficial
09 Apr 2019, 16:30Hi Jean
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Steers's reply09 Apr 2019, 16:30
Official
Hi Jean
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***