YM
Yvonne M

1 reviews | Active since Apr 2017

30 Jun 2018, 20:02

Steers Delivery = Pathetic

Ordered for delivery tonight from Steers at Washington Post, Vereeniging. The delivery was supposed to arrive at 19h30, but at 20h00 still nothing had arrived. When I called the store to enquire, the lady said she'll phone the driver and get back to me on where the delivery currently is. However, she didn't call back. Useless to say the least, will never order from them again!

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Replies (1)
Steers
Steers's reply09 Jul 2018, 12:59
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***