Steers Dainfern are putting customers on Corona risks

I ordered full chicken, large chips with bacon bites and extra sauce at steers Dainfern at 12:41, my order came late at 15:00, only to find that it was a wrong order, I called the driver to return the wrong order, I then called the shop they said the driver was at fault. Then was told by Nkosinathi that he will prepare a new order for me and will get the correct order. 30 minutes later a different driver came with my order but to my surprise they sent me the swapped order it was opened, with covid 19 risk that's carelessness of them. They went to collect from the other customer and swapped with the one the gave me. The customer opened it and I opened it. So we both at risk of covid because of steers Dainfern incompetencies. They want to force me to eat that food, I refused then the owner of the franchise Prenay jumna was rude about it saying he can't change food for every customer. I then asked for refund and they come pick up their food because I will not risk my family's health, the driver came and he was insulting me telling me am full of myself and as a black person I shouldn't behave like am white and I think am a better person. He said I waste their resources and he is used to difficult customers like me, simply because I refuse to put myself and my family at risk of the circulating virus. He had removed the name tag so couldn't get his name. Will definitely take this far. I have never been so disrespected in my life for supporting a business and refusing to be put on risk. Going to Twitter, EFF, WHO and covid risk health lines.