1 reviews | Active since Jul 2017

26 Jul 2017, 20:33

Steers Dainfern an absolute embarrassment

<p>I made an order at 6pm. 7pm it was still not delivered, I called again and was told the driver had left. 8:30 the driver is still not here. I called again then was told that the driver left 15mins ago. What the??? At 7pm he was on his way. 8:30, he left 15mins ago. Absolutely disgraceful </p>

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Replies (1)
Steers
Steers's reply11 Sept 2017, 14:19
Official

Thank you very much for taking the time to report your experience with our Dainfern branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.