hR
harlene R
1 reviews | Active since Jul 2010
25 Mar 2019, 20:04
Steers Cosmo bad food service yet again
I ordered online and after paying I get into the house and my order is wrong I tried calling from my cell ********** 652 and ********** 835 demanding to speak to a manager but no such luck I have spoken to a lady called happiness who promised the manager will call me back.Apart from the food being delivered late which I could understand but to give me short stuff it not good service.
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Steers's replyOfficial
03 Apr 2019, 16:23Hi Harlene
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Steers's reply03 Apr 2019, 16:23
Official
Hi Harlene
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***