MM
MaKarabo M

1 reviews | Active since Mar 2018

15 Mar 2018, 16:12

Steers burned chicken

Steer at Secunda mall sold me burned chicken, I took photos and sent it to them as proof of my complaint bt nothing was done. I jst got a reply on my email that the issue has been resolved . I dnt know how was it resolved

0
Replies (1)
Steers
Steers's reply17 Apr 2018, 14:16
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***