SM
Sean M

1 reviews | Active since Nov 2015

09 Nov 2015, 21:49

Steers: Burgers under-cooked and sloppy

Every time I have been to that steers, I would(notice past tense as I am not going back there) order a rave burger. To no surprise the burger looks like someone half asleep threw it together with his/her eyes closed. And the patty seems to be put on the pan for maximum 20 seconds. Honestly, this quality is absolutely terrible. I have only noticed this at the branch next to Cape Gate. Fix your ****

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Replies (1)
Steers
Steers's reply10 Nov 2015, 10:01
Official
Hello staticza,

Thank you very much for taking the time to report your experience with our Brackenfell branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
The Steers Team