1 reviews | Active since May 2018
Steers Bedford Centre - Old Oil and over cooked (dry) food seems to be the norm
For 2 weeks in a row now (why I returned I don't know) I have been served food at Steers Bedford Centre that was pretty much inedible. In week one the chips were so brown they looked burnt, but its from using old oil, last week Friday, the chips had not improved and the quarter chicken was so dry not even my dog (who only eats chicken) could not get it down his throat, and the burger was no better. To have bought a quarter chicken and chips and a burger and chips to have to throw away the chicken and the chips is certainly not value for money. I doubt I will ever return.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***