rB
rohan B

1 reviews | Active since Dec 2013

06 May 2019, 14:24

Steers bad service

Hi very disappointed at king shaka international Airport steers I work there at king shaka international Airport I went at 14:10 to buy a ice cream from steers the plain cone which is R6.90 I was told there is no ice cream I must go to Milkylane next door but I do not like milky lane ice cream so I never purchase them right behind was a lady that wanted ice cream at steers and there served her which is funny how can u treat staff different I perhaps think the staff at steers king shaka airport need to catch a wake up call and this is really not on like I wanted credit I was paying for the ice cream and I truly don't like what the staff at steers did

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Replies (1)
Steers
Steers's reply14 May 2019, 10:05
Official
Hi Rohan
 We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Steers Team Customer Care Line: ***