AK
Anil K
1 reviews | Active since Feb 2015
28 Feb 2015, 20:00
Steers - bad food & service
Good Day,<br> <br> I went to Steers at the mall@Reds on Saturday 28 February, to purchases a pack of medium chips. Firstly I had to wait 20 min for the food. I went home and as my wife took the first chip, she spit it out as it was raw. As I stay around the corner from the mall I went bad to return the food. I requested the manager to taste it and boy you should see the expression on his face. He offered to replace it, to which I requested a refund. The manage obliged. T<br> This is the second bad experience I had with the same Steers.
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Steers's replyOfficial
12 Mar 2015, 08:37Hello amapozzi108,
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply12 Mar 2015, 08:37
Official
Hello amapozzi108,
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care