1 reviews | Active since Oct 2010
Steers - As is steer clear
<p>On the evening of the 17th of April, i stopped at Steers Noordheuwel branch to get some chips as an add on to the braai meat my hubby was making at home. Was so looking forward to those chips as they are normally pretty good. To my surprise i get home, dish up the chips and they are all brown, soggy and definitely been made with glassy potatoes. They taste awful and look awful and i'm left wandering how on earth the staff let this even be served up and sold to a client. I now have two upset kiddies because they want their steers chips. Surely there needed to be some sort of quality check. This is definitely not what i expect from the steers franchise at all. Thanks for spoiling our dinner and our family time as i now had to make chips from scratch and missed out on the movies on the couch with my little ones. </p>
Thank you very much for taking the time to report your experience with our Noordheuwel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Noordheuwel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
