STEERS APP SUCKS AND CUSTOMER SERVICE

STEERS APP SUCKS I PLACED AN ORDER AT AROUNT 12:07 TODAY WITH STEERS PRINCESS CROSSING ON THE APP CHANGED THE ADDRESS TO MY HOME , I FIRST CALLED TO CONFIRM WHAT TIME IT WILL BE DELIVERED AT AROUND 12:26 AND THE LADY WHO ANSWERED THE PHN ADDRESSED ME AS THIS PERSON (LOMUNTU) WITHOUT ASKING ME TO HOLD SPOKE TO THE GUY AT THE BACK THAT I WANT TO CONFIRM SOMETHING ABOUT MY ORDER ( MY ADVISE TO YOU CUSTOMER SERVICE GOES A LONG WAY YOU DONT ADDRESS YOUR CUSTOMERS AS THIS PERSON) TO MY SUPRISE GOT CALL FROM THE OFFICE THAT I HAVE A DELIVERY Order # ***9 THE E-MAIL THAT I RECEIVED GOT THE CORRECT ADDRESS HAD TO DRIVE TO PRINCESS CROSSING ON MY WAY I GOT A CALL FROM BHEKANI THE STORE MANAGER TOLD ME THAT WILL SEND THE DRIVER TO MY HOUSE I ASKED WHERE DID THEY GET THE ADDRESS COS THEY DIDNT HAVE MY HOUSE ADDRESS AS IT APPEAR ON MY DELIVERY CONFRIMATION TOLD HIM T CANCEL THE DRIVER I'M ALMOST THERE COLLECTED MY ORDER AND LEFT . CAME BACK THE DELIVERY GUY WAS THERE WAITING FOR ME WITH MY DELIVERY WITH TWO RECEIPTS WITH WORK ADDRESS AND HOME ADDRESS FX YOUR SYSTEM TO COMMUNICATE. I AM REALLY ANNOYED.