Steers Anthos

I order food on the app yesterday from steers anthos they took 4 hours to deliver my food plus my order was still wrong and the food tasted like ****,burnt patties and every time you call then they ask for your order again and if it’s not that then they lie to you and tell you that the driver is on his way with your order plus it took more than 10 calls to the shop to find out when the food will be delivered I do understand it was their first day but I mean do forget how to cook?the food was disgusting