MV
Mario V
1 reviews | Active since Jun 2015
26 Jun 2015, 12:09
Steers 65 rand Hero Roll in a Hotdog bun
Good day. I purchased a Steers Steak Cheese and Mustard Hero Roll last night along with some other burgers for my family from Steers Broadacers.<br> <br> To my huge surprise and annoyance when I got home, the R 64.90 Hero Roll I bought was basically a hot dog bun. The combo came with chips and a 330ml cold drink but even so, you are charging R46.90 for what is basically a hotdog bun.<br> <br> I have a photo with of the R46.90 Hot Dog which I can share with you.<br> This is ridiculous.<br> <br> M
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Steers's replyOfficial
29 Jun 2015, 10:46Hello marioveigasa,
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Steers's reply29 Jun 2015, 10:46
Official
Hello marioveigasa,
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team