SM
Sharlene M
1 reviews | Active since Mar 2019
22 May 2019, 08:32
Steers
Bought a burger that was advertised on the store billboard. After taking a bite i realised it was bacon which i dont consume. At no point does the ad states it contain bacon. The receipt also state beef burger. When i went back to the store the lady at the counter tells me i must see the picture. U cannot see the bacon clearly. And we should be told this in advance.
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Steers's replyOfficial
27 May 2019, 16:19Hi Sharlene
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Best regards,
Steers's reply27 May 2019, 16:19
Official
Hi Sharlene
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Best regards,