Steer worse service experience

It is such a pleasure going to Steers in storms river mouth. The Intercape bus normally makes pitstop there on the way to Cape Town. On the 7th of Augustus 2018 the bus arrived there. As usual I go to steers first because of the 20 minutes we have and I know with all the orders it might be taking a while. To my advantage I was the first one in the store and ordered the ribster burger of R34 and then ask the cashier an older coloured lady that I am old employee there to add me a drink. Then she gave me the price of R55. I was so shocked. While I then cancelled the drink politely, but the response from the lady had me totally thrown off. That is why I always tell you to check the price before you purchase it. Wait now, I asked her where on the board is the price nowhere. Then when she sees that I'm to quick for her she says I thought you wanted the milkshake that you can add R19 to top up. Do let you know I have been an employee of Steers for many years and never ever heard someone speak to a customer like that telling you to check the price first. Do you handle all your customers like that and still continue to chew your bubble gum. My order no was 43. When I received my burger I was really leftover Pattie from yesterday and just warmed up. She told her fellow employees to make sure my order was bad. This is my money I did not get anything for free. The chips where blanched and reheated. So you can imagine how disgusting it was. Luckily for her m battery died I could not take any pics. I would consider you check my order no on the 7th August, they do know when Intercape stops there so this would not be an issue. I am taking this further if I do not get any response. This is bad customer service especially for such an busy and upmarket place. My name is Leigh Arries ********** 983. Or email me at **********