AR
Armand R

1 reviews | Active since Nov 2013

29 May 2018, 19:03

Steer Rustenburg square

Worst experience, how can you wait over an hour for the to deliver a online order? Phoning them and constantly getting voicemale and then when you get through they tell you yeah just wait it will come.

Never in my entire life again

0
Replies (3)
AR
Armand R's update29 May 2018, 19:27
Reviewer Update
Still waiting on food they promised less then 5 min
AR
Armand R's update29 May 2018, 19:28
Reviewer Update
We are getting to the 2 hour mark
Steers
Steers's reply30 May 2018, 12:25
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***

Best regards,