ND
Nokuthula D
1 reviews | Active since Feb 2013
15 Mar 2019, 14:47
Steer braamfontein
Good day
I had a bad experience with Steer in Braamfontein where i had to stand in the queue for longer than my lunch 1 hour , off which they gave my order to someone else while iam standing there.
When i got my order (R48 , Rave burger) i went back to the office and opened my burger , to my surprise it was only a patty and sauce , no tomato and lettuces , MY chips were burned .i couldn't eat them and go back to complaint as i was already late from my lunch . I took pictures however i cant upload it on you web .
I am complaining because this is not the first experience I had with them . The last time i bought an ice cream which was soft .
Please call me on ********** 418 / ********** 612
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Steers's replyOfficial
22 Mar 2019, 14:53Hi Nokuthula
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Best regards,
Steers's reply22 Mar 2019, 14:53
Official
Hi Nokuthula
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Best regards,