BB
Brendon B
1 reviews | Active since Jan 2014
05 Jan 2016, 11:52
Steel bristle in food
I ordered an Original King Steer burger and halfway through chewed unto something hard. As it turns out its a thick approximately 20mm steel bristle from what I think is the grill brush. Other than that the freshness of the food is generally poor especially the buns. I rarely get good food there. Service is good they are all friendly but the food quality is terible and Steers is usually my favourite burger place.
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Steers's replyOfficial
08 Jan 2016, 12:50Hello BrendonBeets,
Thank you very much for taking the time to report your experience with our Rustenburg square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Rustenburg square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply08 Jan 2016, 12:50
Official
Hello BrendonBeets,
Thank you very much for taking the time to report your experience with our Rustenburg square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Rustenburg square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care