Starved by Steers
<p>So I placed an order online with this steers online ordering thing and I got an email saying my order has been received. I got a second email that my order is being prepared. So I placed the order at 12h30 and 20 minutes later got the confirmation email. At 2 I decide to call the Steers in Braamfontein to try to understand why is my order taking so long, but the lady who insisted on talking to me in Zulu said she couldn't find the order. So I waited for 1 hour 30 minutes for nothing. </p> <p>Why even have the online ordering system if it's not working. I'm so annoyed right now</p>
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care