Stale burger buns
<p>I orders two steers cheese burgers online, the order was delivered on time. But then i was disappointing to open my meal to find that the burger had a foul smell. i then checked to find that the burger buns had visible mold on them. You could even notice the chips had been warmed up and are not freshly made How do you sell such food to your customers. <br />You have just lost two customers, me and my colleague.</p>
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you for your prompt response . I received a call from Steers representative as well as the branch manager to apologies and offer a replacement of the order. We hope from now on orders will be carefully checked for any faults and rectified immediately. thank you for the meal
Thank you for your prompt response . I received a call from Steers representative as well as the branch manager to apologies and offer a replacement of the order. We hope from now on orders will be carefully checked for any faults and rectified immediately. thank you for the meal