KM
Kgaugelo M
1 reviews | Active since Aug 2016
30 Jun 2017, 14:20
STALE BURGER
<p>Purchased a King steer burger combo from Steers Jeanlen shopping centre at 13h12. Was very dissapointed the bun was so dry the burger was just falling apart. How can you treat customers in the manner. Paid a big amount to get a burger that was falling all over</p>
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Steers's replyOfficial
03 Jul 2017, 12:18Thank you very much for taking the time to report your experience with our Jean Len branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply03 Jul 2017, 12:18
Official
Thank you very much for taking the time to report your experience with our Jean Len branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,