LA
Louise A

1 reviews | Active since Jul 2012

01 Apr 2015, 14:44

Stale and undercooked chips!

Went to Paarl Mall Steers yesterday during lunch time. Bought a meal as a takeaway - got to the office, the large chips was completely stale and undercooked, every second one still half cooked and the rest of the meal completely unsatisfactory!

0
Replies (1)
Steers
Steers's reply02 Apr 2015, 10:23
Official
Hello louisebella,

Thank you very much for taking the time to report your experience with our Paarl Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care

Best regards,