Staff Very Bad attitude.

Im not a customer that generally complain's but the service I received on the 27th March 2019 deserves a special mention. It's left a very very bad taste and as a loyal customer who always buys wacky wednsdays religeioulsy without fail for the past 10years I honestly think I will stop, all because of two ladies who obviously don't like their job hense their attitude /service. On the 27th March 2019 around 16:00 I made my way to steers in heavy traffic conditions to treat myself with 2steers burger one for me one for my wife. At 17:04 I was served by a lady called Xontelo Stella cashier who took my order. I waited for approximetly waited 16min which is way longer than I normally wait before I decided to cancel my order. I was a bit annoyed with the fact that the orders where the on the counter and the ladies working the where having a fat chat as if they don't see a long line of people waiting. So as I cancel my order this packing lady makes a sarcastic comment to the cashier in my native language "we will just give the order to someone else" in this case it happened to be the guy who was still standing in the line waiting to pay. They where dismissive and very arrogant in how they delt with me. While I was waiting for my money they served a person standing in the line and they gave him my order. Even he was shocked. At this stage I had been passive watching observing their actions. Makes me sick. Now I had to esculate. Timothy Majora manager had little to say but gave me names of the staff I wanted to complain about.