Staff attitude
<p>I phoned steers in edleen to place a order for collection and the consultant never paid attention to my order and seemed occupied. She sounded very rude and not willing to help then ended up puting me on a hold without a notice until I decided to hang up and phone back as kept on saying hello and no response but was no answer after. First of all she did not introduce herself nor showed any interest in her job. I am so not a Steers fan no more.</p>
Thank you very much for taking the time to report your experience with our (Edleen) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers team
Thank you very much for taking the time to report your experience with our (Edleen) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers team