1 reviews | Active since Oct 2013
Spoiled Food
I went to buy food Yesterday , Tuesday (23/11/2015) at around 20:50 .Order 141 I bought burgers and a Steak Roll, then after few minutes i heard a Cashier and the staff from the kitchen talking about my order, the cashier said I asked you guys if we have steak and you said yes. After that i assumed that she will refund me and she said nothing, to my surprise when i got home that roll was like a Bill-tong roll instead of a steak roll and the burgers were burned. I couldn't eat that Roll, but because my kids were hungry they had to eat those burgers. I am very angry and disappointed about that service they gave me after Paying for that kind of food and waiting that long for that . its not like I asked for that food for Free. I paid for it with my hard earned money. even if was for free you just can't do that to a person.
Thank you very much for taking the time to report your experience with our Chris Hanni mall Vosloorus branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Chris Hanni mall Vosloorus branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
