AM
Audrey M

1 reviews | Active since Oct 2015

05 Oct 2015, 15:43

SOY-PORK RIB BURGER

Im very disappointed, I bought a so called RIB burger from steers for R45.00 which on my first bite I noticed it was almost 90% soy, I then took to the burger to the manager who argued saying that the burger was 100% pork. I react to soy but its amazing how a soy burger turns out to be a 100% rib burger. No information shows anything about the burger except that its a pork rib burger. Please do something about this, educate your staff so that they can explain to customers as well as indicate on your menu that (soy and pork mix). Steers should stop selling soy burgers as 100% pork. PLEASE!!!!!!

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Replies (1)
Steers
Steers's reply08 Oct 2015, 08:53
Official
Hello kundayiaudrey,

Thank you very much for taking the time to report your experience with our FOURWAYS MALL branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care