So disappointed in Steers Langebaan

The worst ever Steers. Every week on Wacky Wednesday we have problems. First they got the order wrong, no tomato on 2 meals! When I got home because they struggle to deliver I phoned and was told to drive back to the shop so they can exchange the meals. I had to wait how ever long. Then the next try we got a delivery with no chips and the driver told me I had to go back to the shop to collect my chips. Then we tried again this time we had the same tomato problem. The last time was last week and also the last time I support Steers, we waited in line eventually got our meal without chips hadto wait some more, only to discover when we once again got home that there were no cheese on our order, the burger was stacked with lettuce hardly any sauce and no cheese ! This is pathetic they do not have a clue what they are doing in that shop, the owner is never available. The female manager just pulls her shoulders every time no customer care no apology, no compensation nothing they are not even trying . As far as I know Steers always use to do inspections and training for all their franchises. They definitely missed this one.