SLNX
Simphiwe L N Xaba
1 reviews | Active since Mar 2019
15 Mar 2019, 19:09
Smoke and Flies
The smoke from the kitchen engulfes the whole restaurant, there is very little air conditioning, if I may call it that but it just looks like an industrial machine that blows away and I can guarantee you that it's not serving its purpose at . The 35 minutes that I spent here was just horrible, I was sweating and inhaling this strong smoke from the kitchen, when I started eating my food, then there was a whole army of flies, yes those little, dirty, unhygienic creatures, hovering around me and my food. I will never go back there.
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Replies (1)Steers's replyOfficial
22 Mar 2019, 14:57Hi Simphiwe
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Steers's reply22 Mar 2019, 14:57
Official
Hi Simphiwe
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
