sP
shanell P
1 reviews | Active since Dec 2015
12 Dec 2015, 09:52
Slow servicre and bad attitudes
Every weekend we take our son to get chips as it is his favourite, this could be any time of the day and every time we go there, we have to at least wait 10 minutes just to place an order. They are never busy and we are literally right by the window to place the order. The service is rotten and the normal waiting time for just ONE large take away chips is between 20-50 minutes.<br>
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Steers's replyOfficial
13 Dec 2015, 10:05Hello ShanellBernice,
Thank you very much for taking the time to report your experience with our mall@carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our mall@carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply13 Dec 2015, 10:05
Official
Hello ShanellBernice,
Thank you very much for taking the time to report your experience with our mall@carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our mall@carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care