tS
taryn S
1 reviews | Active since Apr 2013
22 Aug 2015, 10:05
slow service as food stands on the pass.
I went to purchase food at the steers on the beachfront i was with my husband and daughter after 1hour and 15mins my food arrived my husband's burger was cold and my daughters meal was missing chips i was so upset as the staff is slow in a fast food franchise and heaps of prepared food sits on the pass unattended to this is a major concern as this may also be a hygiene concern. I'm very upset by the nature of this steers.
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Steers's replyOfficial
24 Aug 2015, 08:34Hello tarrypopz,
Thank you very much for taking the time to report your experience with our Beachfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Beachfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply24 Aug 2015, 08:34
Official
Hello tarrypopz,
Thank you very much for taking the time to report your experience with our Beachfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Beachfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care