1 reviews | Active since Sept 2015
SLOW SERVICE
<p>Not much to say as the service leaves much to be desired.I placed an order at 11:25 and was told that my order will be here within 40minutes. I followed up on the order at 12:23 ad was told they would check on the driver and give me a call.Nobody phoned me back and i called them again at 12:38 and was told the driver is 5minutes away. As i write this review, im still waiting and lunchtime is even over. The descent thing to do would be to get back to me but that hasnt happened. What bothers me most is that i also have milkshakes ordered and its been 1hour 40minutes and my order still hasnt arrived.</p>
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Best regards,
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Best regards,