LM
LR M

1 reviews | Active since Oct 2015

29 Oct 2015, 05:22

Slow service

On 28/10/2015, I bought two Original King Burger meals at the Mankweng branch, near University of Limpopo, from the cashier named Rahab at 20:23. I had to wait for almost an hour to get my order, with an empty stock, workers preparing the orders were very relaxed. Then got the order at 21:16. Such poor service with no apology.

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Replies (1)
Steers
Steers's reply29 Oct 2015, 15:51
Official
Hello mabataray@,

Thank you very much for taking the time to report your experience with our Mankweng branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care