R(TD
Richard (JR Trading) Davids

1 reviews | Active since Dec 2013

26 Apr 2018, 20:49

slow

The service at Steers Goodwood Cape Town is below poor. It's sad to see 4 staff on duty on the eve of a long weekend. The speed at which these staff work is so slow you forget what you ordered

0
Replies (1)
Steers
Steers's reply27 Apr 2018, 13:18
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***

Best regards,