cP
cindy P
1 reviews | Active since Mar 2014
20 Apr 2016, 14:38
Sloppy presentation of food n missing chips
Its not the first i order from the Fish Aways/Steers/Debonairs Pizza Corlette Drive, where they delivery food is very sloppy and they dont comply with franchise standards. 20 April 2016 i ordered food to be delivered and again the food was sloppy and i had ordered regular chip which they forgot to add. I called and spoke to Gugu Ncube the manager and explained my story and she was not a pleasant person to deal with and she said they would delivery they chips and they did not do that.
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Steers's replyOfficial
21 Apr 2016, 09:47Hello lopa14,
Thank you very much for taking the time to report your experience with our Corlett Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Corlett Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply21 Apr 2016, 09:47
Official
Hello lopa14,
Thank you very much for taking the time to report your experience with our Corlett Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Corlett Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care