SP
Siphiwe P

1 reviews | Active since Jan 2018

16 Jan 2018, 09:25

Sickened by Steers bad quality food

I am not happy with the food quality Steers served us with last night (15 January 2018).

My boyfriend and I went to Steers in Brackenfell Cape Town last night and when we were eating the food the burger wasn't fresh and tasted very weird and old.

As we woke up today we had bad stomach cramps and runny tummies because of Steers, we can't even go to work. This is not acceptable because we pay for good food not old food that will make us sick

0
Replies (1)
Steers
Steers's reply17 Jan 2018, 17:26
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***