1 reviews | Active since May 2016
sick of steers burgers
Hi Peter on saturday the 30 april 2016 i went to steers in observatory we order not even 5MINS FOOD were ready .we went to the car eat the burgers were cold old raw and sour i suma started vomoting thn go back inside to ask for a refund the cashier say wait on manager when i got back the manager say he just ate on burger now nothing wrong and we must leave .how can the manager eat on the burger and say there nothing wrong and give it back.today someone from head office phone to apologize and offer me a meal if and when im in the area
Thank you very much for taking the time to report your experience with our Observatory branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Observatory branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care