1 reviews | Active since Feb 2016
Shocking service , no product knowledge
Firstly go to the store service very slow. Placeing the order asked the cashier how does wacky Wednesday work she explains buy one burger get one free burgers only. No sides. So place my order . Wait a further twenty two minutes to which half way through the power fails. No generator shop filling up with smoke, manager calls the number of my order doesn't show me the order or repeat it so I take the bag and leave I get home to find one of each burger half the kids no food. Phone the store redirected to there head office. Spoke to a man called Dino. What a joke needs a lesson in the customer is king. Tells me I'm being rude and start to shout at me clearly doesn't know customers are a little upset after spending a good part of an hour waiting for food for the kids at home , only to get home with half the food. An appalling experience steers what a joke !!!<br> No salt no sauce no serviettes. Verry unhappy !!!
Thank you very much for taking the time to report your experience with our PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
