Shocking service from Steers Qtn (ShellUltra city)

Please look at your cameras.<br> Firstly, I really do think you need a manager at your Steers as the Service we got was absolutely ********** and possibly the worst service we have ever received-no one around to speak to<br> I will in point form relay what happened:<br> 1) Credit card machine not working - when we EVENTUALLY got served we were told to wait for the other credit machine (I think there were 4 people already waiting to use it, infact I don't even know if this one was working either). My husband drew money from the ABSA ATM - where we had to incur bank charges for drawing as we are FNB!<br> 2) We ordered at 12:55- my husband waited for our order <br> 3) cut a long story short - at 1:25, after waiting in the car with my 9 month old I eventually entered Steers and asked where our order was (there was 1 person behind the counter and she was least interested in helping me - I had to call her about 10 times to get her attention just to ask). I was told 'she is making your chips-! We waited a further 10 to 15 minutes for our order.<br> 4) During this time I attempted to phone as there was no one to speak to - the phone just rang. I tried 5 times!<br> We will NEVER go back. Shocking!!!