Shocking Service
<p>it is the second time we ordered from this store, first time was a horror an received an apology due to bad service.</p> <p> </p> <p>Today placed an order again, this time they placed the wrong order the lady claiming that she did not understand. So why did she not confirm the order, and then calls me back to ask if she can send me the missing order??</p> <p> </p> <p>I tried calling the phone number gets picked up and then dropped and then it is engaged for a long period of time??</p> <p> </p> <p>Is this the service we must be happy with seriously! and the waiting persiod is seriously too long by the time the food gets here it is ice cold. </p>
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.