jH
jenna H

1 reviews | Active since Jun 2017

15 Jun 2017, 13:54

Shocking service

<p>I ordered food from steers online selected Grosvenor Crossing. I have been waiting over 2 hours for it to be delivered, they took the money off my credit card. I called the call center to several times where I was told a manager would contact me, I'm still waiting!!</p> <p> </p>

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Replies (1)
Steers
Steers's reply19 Jun 2017, 15:09
Official

Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.

Best regards,