RG
Robyn G
1 reviews | Active since Jan 2016
14 Jan 2016, 08:58
Shocking quantity / value
As a regular customer of single rack spare ribs, it is now time to complain! The portion size has now gone from smaller to ridiculous! Last night my one portion was 260g and the other 185g, almost half of the advertised weight of 300g! I returned to the store with my scale in hand, only to be told by the Supervisor that I had to allow for \cook off"! She then proceeded to \""prove\"" to me by calling me into the kitchen"
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Steers's replyOfficial
14 Jan 2016, 09:41Hello robynag,
Thank you very much for taking the time to report your experience with our Upington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Upington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply14 Jan 2016, 09:41
Official
Hello robynag,
Thank you very much for taking the time to report your experience with our Upington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Upington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,