FG
Fathima G
1 reviews | Active since Oct 2015
27 Oct 2015, 16:21
She says she cant do Anything ??????
i went to Steers during lunch 27/10/15 at around 2.30PM, ordered 1 x Big Bacon combo meal and 1 x Prince Combo .<br> only to get to the office and find that i was given the wrong burger and there was no damn BACON anywhere ???<br> i called the Manager , Hazel and she told me there is nothing she can do ??<br> what kind of service is this ?<br> i want answers, i PAID R77 for a Get Real Burger???
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Replies (1)Steers's replyOfficial
28 Oct 2015, 09:36Hello Simz17,
Thank you very much for taking the time to report your experience with our Springfield Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Springfield Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply28 Oct 2015, 09:36
Official
Hello Simz17,
Thank you very much for taking the time to report your experience with our Springfield Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Springfield Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
