cM
charlene M

1 reviews | Active since Aug 2015

28 Dec 2015, 15:36

serving people behind

I visited suncoast on 27/12/2015 to purchase burgers +ice cream the cashier then advised that we must wait for icecream then while in queue speak to anther lady and still in queue so the lady before me gets served but after she served i push to give my slip to collect my icecream ,so the guy serving icecream takes my slip and in his langauge says the lady working with him to serve the people behind me and then serve me,when i told him why he says I am talking to someone which was not right to discrimanate against in serving me as what i was talking did not corncern him and there was alot of people watching ,really did not need this embarresment.

0
Replies (1)
Steers
Steers's reply04 Jan 2016, 12:21
Official
Hello charlene m,

Thank you very much for taking the time to report your experience with our Suncoast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care

Best regards,