1 reviews | Active since Oct 2016
<p>Today 26/10/2016 I ordered the special for the day wacky wednesday, I used the IOS ordering system to make life easy for all, found that the ordering system is brilliant. My order was placed 11:54 am at the branch that is 7mins away.</p> <p>I expected my order to arrive 25mins later boy was I wrong, I called 45mins later and asked what was happening. I was told that they are busy and I must wait for my order. no apology that it was late or nothing. It arrived 1hour later from order. To add salt to the wounds the burgers had the patty and sauce and garnish all over the box and not in the roll...</p>
Thank you very much for taking the time to report your experience with our Brackenhurst branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Brackenhurst branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
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