DN
Desire N

1 reviews | Active since Jun 2016

22 Jun 2016, 11:27

Service

<p>Good Afternoon,</p> <p>I need to complaint about the pathetic service we've received from Steers Brits.</p> <p>Our order number 63 dated - we've ordered a wacky wednesday (chicken burger). our slip was handed to us at 12:08.</p> <p>We've waited for almost 40 (fouty minutes) for our burgers. We've only received it at 12:43.</p> <p>And it's not as if steers was busy.</p> <p>My team member with order number 57 also ordered a wacky wednesday (beef burger) his patties was soooo row.</p> <p><br />We are visitors in the Town and believe you me. Steers Brits will never ever see me again.</p> <p>I will defnitly advise my fellow team members not to support Steers Brits in the near future!!!!!!111</p> <p><br />(please do not phone me to try and discuss this complaint as I'm not interested)</p> <p><br />Regards</p> <p>Desire Niemann<br /> ********** </p> <p>email address: **********

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Replies (1)
Steers
Steers's reply24 Jun 2016, 08:43
Official

Thank you very much for taking the time to report your experience with our Brits branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care