NN
Nonjabulo N

1 reviews | Active since May 2014

30 Nov 2015, 13:49

Sandton City Steers is pure trash

I bought food from Sandton City Steers (Now keep in mind that I regularly buy Steers from other branches) for the first time on the 28th of November (2 chips and 2 cheese burgers). The chips were not done properly (the potato was still a bit hard) and the burgers were dry (patty, bun, EVERYTHING). I ate one of the burgers and chips and I got sick. I'm NEVER going to buy from Sandton City branch ever again!

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Replies (1)
Steers
Steers's reply01 Dec 2015, 08:00
Official
Hello nsnkutha ,

Thank you very much for taking the time to report your experience with our Sandton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care