YS
Yamkela S
1 reviews | Active since Jan 2019
12 Jan 2019, 10:11
Rude Steers Total Melrose Arch worker
My friends and I went to Steers in Total Garage on William Nicole, on the 12th of January at 00:55. When we placed our orders the guy was not bothered with what we wanted to order. He didnt have his name tag on. When I asked for his name he blatantly ignored me and looked away. I then had to ask his colleague (Andile) what is the guys name. He said it was Wilson or Wilston.
I do not appreciate such, as we were not there to beg but to buy.
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Steers's replyOfficial
09 Apr 2019, 16:19Hi Yamkela
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Steers's reply09 Apr 2019, 16:19
Official
Hi Yamkela
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***