1 reviews | Active since Mar 2017
Rude Staff Members at Steers - Ghandi Square
<p>This morning I went to Steers in Ghandi Square and was assisted by Hlengiwe Mogale. I asked for a dagwood that had a burger patti, egg, cheese, macon and tomato. I placed the order at 11:30 and 20 minutes later when I asked when my order would be ready I was rudely answered by another lady behind the counter in a rude tone that "toasted bread" takes longer to prepare and that I was not the only customer that had placed an order for it. At 12:00(30 minutes after I had placed the order) I asked for my money back. I was then told to wait as my order was almost ready(still in a rude tone). I then took my order and went back to the office. When I arrived at the office and opened it I found the dagwood had been made from torn slices of white bread(when I had asked for brown bread), there was no burger patti and the eggs were burnt. I could not take it back as I had already exhausted my 30 minutes lunch time. So I just want to warn other customers about the Steers -Ghandi Square....</p>
Thank you very much for taking the time to report your experience with our Ghandi Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Ghandi Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
